Association between resident status and patients’ experiences of primary care: a cross-sectional study in the Greater Bay Area, China

Mar 26, 2022BMJ open

How living in the community affects patients’ experiences with primary care in China’s Greater Bay Area

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Abstract

Migrants scored significantly lower on the Primary Care Assessment Tool than local residents, with a total score difference of 0.128.

  • Patients' experiences in primary care were evaluated across 10 domains.
  • Migrants had lower scores than local residents in first contact utilisation and ongoing care.
  • Significant differences were noted in family-centredness and community orientation between migrants and locals.
  • Cultural competence was also rated lower by migrants compared to local residents.
  • The findings indicate a need for healthcare reforms to improve services for migrants.

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Key numbers

0.128
Decrease in Score
Adjusted mean difference in total score between migrants and local residents.
−0.245
Lower First Contact Utilization Score
Adjusted mean difference in first contact utilization score for migrants vs. local residents.
−0.270
Lower Cultural Competence Score
Adjusted mean difference in cultural competence score for migrants vs. local residents.

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