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The relationship between nurses’ demographic work-related variables and emotional labor behavior on nurse burnout during the COVID 19 pandemic
How nurses’ personal and work factors and emotional effort relate to burnout during the COVID-19 pandemic
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Abstract
Sincere behaviors are associated with reduced levels among nurses during the COVID-19 pandemic.
- A high level of job satisfaction is linked to lower emotional exhaustion and depersonalization in nurses.
- Lower perceived workload may contribute to reduced burnout levels.
- Demographic factors such as being female and increased age are associated with lower burnout.
- Emotional labor behaviors, particularly sincere and in-depth types, may mitigate different aspects of burnout.
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Key numbers
7
High Job Satisfaction Level
Mean score on a 10-point scale regarding job satisfaction during the COVID-19 pandemic.
18.46
Emotional Exhaustion Score
Mean score on the emotional exhaustion subscale of the Maslach Inventory.
306
Number of Nurses
Total number of nurses who completed the survey.